Case study - How did we strengthen the performance of the official AC Sparta Prague e-shop?

All this took place in the period when Sparta Prague was about to play for the championship title and win the MOL Cup. With the win, it was anticipated that there would be an increased influx of fans at the e-shop fnshp.czwho would like to buy a special fan collection and so it was necessary to ensure smooth operation.

1. Doubled the number of servers for processing visitor requests
2. Deployed a combination of standard and special monitoring
3. We introduced exceptional weekend customer support with physical supervision of developers with the possibility of direct contact with the client
4. Thanks to proactive monitoring, we were able to reinforce performance in the event of non-standard behaviour and contact the client in the event of an outage before the client would have realised that there was a problem

During the monitoring period, the e-shop was running without any outage despite the above-standard load, with 99.99% availability. After the launch of the collections, there was a 12-fold increase in orders within 2-3 hours compared to the standard operation. The total number of orders was about 1800. The average response time, i.e. how long the client waited for the page to load, was around 500 ms and the application and server infrastructure did not exhibit any abnormal behavior throughout the monitoring period.